mcw link FAQ — VIP, Deposits and Withdrawals

Weekly cashback is calculated based on your total net losses for the week after subtracting total winnings. For example: if you are a Gold tier member and your net loss for the week is ৳20,000, your cashback will be ৳20,000 × 0.6% = ৳120. This amount is credited to your account automatically and you generally do not need to make a separate claim.

To move up a tier, you need to play games and place bets regularly. The more activity there is on your account, mcw link uses that activity as the basis for deciding to promote you to the next tier. There are five tiers — Bronze, Silver, Gold, Platinum, and Diamond — and the cashback rate increases with each tier.

The weekly cashback rates for mcw link's five VIP tiers are listed below:

• Bronze — maximum 0.2%
• Silver — maximum 0.4%
• Gold — maximum 0.6%
• Platinum — maximum 0.8%
• Diamond — maximum 1.0%

Cashback is paid on the net loss for that week, so cashback does not apply in weeks where you are in profit.

To learn the full conditions related to mcw link VIP cashback, please see the Terms and Conditions page. Generally, weekly cashback is added to your account and there may be conditions to meet before you can withdraw it. For any questions, ask the 24-hour live chat support.

On Android, open mcw link in Chrome, tap the three-dot menu and select "Add to Home Screen". On iPhone, open the site in Safari, tap the Share icon at the bottom and select "Add to Home Screen". This gives you quick access just like an app, without needing to install anything separately.

If the connection drops, the round in progress is usually saved on the server. When the connection is restored and you log in again, the game will resume from where it was or the round result will be determined automatically. If you have any issue with this, contact mcw link's live chat support immediately.

First, clear your browser's cache and cookies: in Chrome, go to Settings → Privacy → Clear browsing data. Then reload the page. Check your Wi-Fi or mobile data connection. If the problem still persists, try a different browser or contact the mcw link support team.

mcw link is available as both an Android (APK) and iOS app. The app must be obtained through the official channel. For details about the APK, see the mcw link APK page. Once the app is installed and you log in, you will have access to all the features of the full site.

The minimum deposit at mcw link across all payment methods is ৳100. That means whether you use bKash, Nagad, Rocket, or bank transfer, you can start depositing from ৳100. A 100% bonus is available on the first deposit, up to a maximum of ৳8,000.

You can deposit money at mcw link using the following methods:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Bank Transfer — Dutch-Bangla Bank, BRAC Bank, and other banks

The minimum deposit amount is ৳100 across all methods.

When you deposit at mcw link using Nagad, the balance is usually added to your account within a few minutes. The process completes quickly if the correct transaction ID is provided after payment. If there is a delay, contact support via live chat with your transaction ID.

mcw link takes responsible gaming seriously. If you feel you are losing control over your gambling, contact the support team immediately via live chat or email — they will help you take the right steps. Seek support from family and friends, or from professional help services.

Yes, if you want to control your spending, you can contact mcw link support to request daily, weekly, or monthly deposit limits. Setting these limits is a good habit for playing responsibly.

mcw link offers a cooling-off period or temporary break option. By informing the support team via live chat, they can restrict betting activity on your account for a set period of time. A self-exclusion option is also available for a longer break.

Once a self-exclusion request is made, login and betting on your account will be suspended for a set period or permanently, according to your preference. The support team will guide you on how to withdraw any remaining balance during this period. Full details are available on the Responsible Gaming page.

The withdrawal service at mcw link is available seven days a week, at any time of day. Even at night or on holidays, money generally arrives within 15 minutes to 2 hours. If it takes longer in a particular case, let the support team know via live chat.

Yes, for security reasons at mcw link, withdrawals must always be made to a bKash, Nagad, Rocket, or bank account registered in the account holder's own name. Withdrawals to an account in someone else's name are generally not approved. This rule is in place to protect your funds.

The minimum withdrawal amount at mcw link across all payment methods is ৳1,000. This minimum applies to bKash, Nagad, Rocket, and bank transfer alike. Before withdrawing, make sure your wagering requirements have been met.

If a withdrawal is rejected or delayed, first confirm that the wagering requirements have been met and that the correct payment details were provided. Incomplete account verification (KYC) can also hold up a withdrawal. If the issue persists, contact the mcw link support team via 24/7 live chat or email.